Mia Experts is a new generation medical software platform designed by a physician, for physicians. From the very beginning, the product was built to integrate artificial intelligence in a way that is useful, secure, and aligned with the realities of medical practice.

Today, many doctors spend a significant part of their day dealing with administrative tasks rather than focusing on patient care and clinical decision-making. Existing medical software is often outdated, poorly designed, and disconnected from how physicians actually work.

Mia Experts aims to change that. By leveraging artificial intelligence, the platform automates repetitive tasks and structures medical data in a meaningful and usable way. The goal is simple: give physicians back their time.

The solution primarily targets private practitioners, particularly in general medicine and surgical specialties, where efficient data management, reliability, and time savings are critical.

Built from Real Medical Experience

The idea behind Mia Experts originated from the daily experience of Vincent Salabi, a surgeon who repeatedly encountered the same issue: medical software that was slow, repetitive, and time-consuming.

Instead of helping doctors, these tools often added friction to their workflow.

At the same time, a major technological shift was occurring: artificial intelligence was becoming accessible in a way that could be deployed securely and within a sovereign regulatory framework.

Mia Experts was born from the collaboration of three co-founders with complementary expertise — medical, technical, and entrepreneurial — united by a shared ambition: to fundamentally rethink the physician’s digital workspace.

Early Milestones and Key Achievements

From the earliest stages, several key milestones helped shape the development of Mia Experts.

One of the first successes was designing the software architecture. The team built a simple, modular, and scalable architecture capable of intelligently interacting with both patient and physician data.

The objective was clear: eliminate unnecessary repetition, ensure every piece of data has meaning, and enable reliable data usage — whether for prescription generation or reducing medical errors.

Operating in the highly regulated healthcare sector also required building an infrastructure compliant with Health Data Hosting (HDS) regulations. Mia Experts chose OVHcloud, ensuring health data sovereignty and providing a robust and secure cloud foundation.

Infrastructure management is handled in partnership with Lecpac Consulting, allowing the team to meet regulatory requirements while focusing on product development and innovation.

Another major milestone came through early presentations at medical conferences, particularly in orthopedic and urological surgery. The response from physicians was extremely positive. The software’s usability and clinical logic quickly generated word-of-mouth interest — even among doctors who had not been directly approached.

Mia Experts also achieved several regulatory and technological milestones:

• LAP certification for prescription software, obtained in collaboration with healthtech company Posos
• INSi compliance, enabling integration with national health identity standards

Even before official product launch, the startup received around 50 pre-orders purely through demonstrations and conference discussions.

The platform is now entering its beta testing phase, with the first deployments planned soon.

Core Values Driving the Product

The development of Mia Experts is guided by a set of strong principles:

• Simplicity – intuitive interfaces designed for real medical workflows
• Pragmatism – AI must deliver measurable time savings
• Data sovereignty – full control over hosting and infrastructure
• Health data security – non-negotiable protection standards
• Intelligent data structuring – ensuring reliable and actionable medical information

Business, Technical and Regulatory Complexity

Building a medical software platform involves navigating a unique combination of business, technological, and regulatory challenges.

From a business perspective, the first hurdle was securing funding while preserving technological independence. Mia Experts achieved this through an initial funding round involving physician investors, complemented by support from Bpifrance and the French Tech Grant program.

On the technical side, the strict healthcare regulatory environment posed significant challenges. Compliance with HDS standards required implementing strong guarantees around security, traceability, service availability, and access governance from the very beginning.

Another critical challenge involved health data interoperability. Medical data must follow standardized national frameworks and coding systems. Mia Experts needed to structure and transform this data so it could interact seamlessly with national health services such as secure messaging systems and health data platforms.

Yet the biggest challenge was balancing all these constraints with a smooth user experience.

The ambition was never to create software that was simply compliant but difficult to use. Instead, the goal was to design a platform that remains intuitive, efficient, and truly supportive of physicians’ daily work.

Why Mia Experts Chose the Cloud

Cloud infrastructure quickly became a natural choice for the project.

First, artificial intelligence requires scalable computing resources. Running AI endpoints, fine-tuning models, and processing medical voice data demand infrastructure that can scale dynamically while protecting sensitive data.

Second, the cloud offers strong advantages for security and regulatory compliance. As a medical software publisher, Mia Experts needed an infrastructure capable of guaranteeing both data sovereignty and regulatory compliance within the European framework.

Finally, the cloud enables a much more agile product strategy. Unlike traditional locally installed medical software, cloud-based architecture allows centralized updates and continuous product improvement without disrupting physicians’ workflows.

For a fast-growing startup, this flexibility is essential.

Leveraging OVHcloud to Build a Sovereign Health Infrastructure

Choosing OVHcloud was a strategic decision for Mia Experts, especially in a context where health data sovereignty is a critical issue.

Many solutions rely on non-European cloud providers. OVHcloud allowed the startup to build its infrastructure on a secure, sovereign European cloud, fully compliant with French and EU regulations.

This has become a strong differentiator — both from a regulatory standpoint and in terms of trust with physicians.

The OVHcloud Startup Program also played a key role during the early development phase by helping offset the high technical costs associated with innovation.

Mia Experts relies heavily on speech-to-text and AI models for generating medical reports. Fine-tuning these models to understand medical vocabulary requires substantial computing power. The program allowed the team to train and test these models without immediate financial pressure.

The Infrastructure Behind Mia Experts

Today, the platform runs on a robust cloud architecture built on OVHcloud services, including:

• Managed Kubernetes for Dev, Pre-production, and Production environments
• S3-compatible object storage for medical documents and AI models
• GPU instances supporting real-time medical speech transcription
• AI Endpoints for LLMs such as Mistral, Llama, and GPT-OSS
• Dedicated Public Cloud instances hosting GitHub CI/CD runners

All infrastructure is hosted in France, ensuring compliance with GDPR and HDS requirements.

One major advantage of OVHcloud AI endpoints is transparency: customer data is not used to train external models, a key concern in healthcare environments.

Tangible Results and Impact

The collaboration with OVHcloud has enabled several concrete achievements.

First, Mia Experts successfully deployed an infrastructure fully compliant with HDS health data hosting standards, guaranteeing high levels of security, availability, and traceability.

Second, the startup has been able to build and control its own AI capabilities, particularly around speech recognition and medical text generation. The voice recognition system has already been adapted to medical vocabulary, delivering strong accuracy in clinical contexts.

Another key outcome is AI sovereignty. By hosting AI inference within a controlled European environment, Mia Experts retains full control over its data, models, and algorithms.

Finally, the cloud infrastructure provides significant operational agility. The team can deploy updates quickly, iterate on AI models, and continuously improve application performance.

Accelerating Product Adoption

These technological choices have significantly strengthened Mia Experts’ positioning within the medical software ecosystem.

The cloud infrastructure makes the solution eligible for Ségur V2 standards, a key regulatory benchmark for healthcare software interoperability in France.

This strengthens credibility with physicians and facilitates integration into the national digital health ecosystem.

By maintaining full control over its AI pipeline — from hosting to model fine-tuning — Mia Experts can guarantee both data confidentiality and high-quality performance tailored to medical language.

What’s Next for Mia Experts

The next step is the progressive onboarding of the first users, with around 50 pre-registrations already secured before the official launch.

In the medium term, the startup aims to reach:

• 300 users within two years
• 500 users within three years

At the same time, Mia Experts plans to expand beyond surgical specialties with the launch of Mia Experts for General Practice, followed by extensions into additional medical disciplines.

The long-term vision is to build a modular medical platform adaptable to multiple specialties while sharing a unified technological foundation.

Advice for Other Startups

For startups building AI-driven products, the Mia Experts team highlights three key lessons.

First, anticipate your data strategy early. AI models are only as good as the data used to train them. Structuring and preparing datasets before accessing cloud resources can provide a major competitive advantage.

Second, do not underestimate regulatory complexity, especially in sectors like healthcare. Partnering with an experienced infrastructure manager can significantly accelerate deployment.

Finally, think of the cloud not only as hosting infrastructure but as a strategic platform for innovation and scalability.

Conclusion

The journey of Mia Experts shows that innovation in healthcare requires a careful balance between technological ambition, regulatory rigor, and practical usability.

By building on a sovereign and compliant cloud infrastructure from the outset, the startup has laid strong foundations for developing a medical platform that genuinely supports physicians.

The collaboration with OVHcloud has enabled Mia Experts to deploy a secure, scalable, and AI-ready infrastructure, ensuring full control over both health data and AI models.

For startups operating in highly regulated sectors, choosing the right cloud ecosystem can make all the difference — enabling innovation, accelerating growth, and building trust from day one.

Don’t let infrastructure costs limit your growth. We strongly urge other startups to join the OVHcloud Startup Program. Contact their team to build your own foundation for sustainable success.

If you’re a startup looking to transform your business, we encourage you to join the OVHcloud Startup Program or contact OVHcloud to discover how our solutions can support your journey!

Through OVHcloud’s Startup Program, we support startups that tackle complex challenges with groundbreaking solutions.
Today, we interview Louis Dussarps, Co-Founder and CEO of Webcapsule, a platform designed to transform the development and deployment experience for engineering teams.

Can you introduce Webcapsule and its mission?

Webcapsule was born out of frustration. On a Friday night in February 2022, our developers were stuck troubleshooting a critical bug during a web app deployment. This moment of solitude made us realize there had to be a better way—a solution that would free developers from the endless cycle of deployment and infrastructure issues, allowing them to focus on building exceptional products.

Our mission is simple: eliminate deployment stress and empower engineering teams to reclaim their time and control. At Webcapsule, sovereignty and transparency are at the heart of our values. We enable businesses to govern their data while leveraging innovative tools to enhance productivity.

What challenges did Webcapsule face before partnering with OVHcloud?

The diversity of current web tools has made it critical for IT leaders to maintain control over where their data is processed without compromising team productivity. The rise of GenAI tools has amplified this need. Businesses require innovative tools while ensuring their data remains secure and sovereign.
Webcapsule solves this by transforming any SAAS service into a fully managed tool hosted on its own cloud. This approach eliminates data sovereignty concerns while ensuring productivity for tech and business teams alike.

We needed a sovereign cloud provider for long-term scalability. OVHcloud met these requirements with its robust public cloud offerings and managed services, making it an ideal foundation for building our Internal Developer Platform (IDP).
The introduction of AI endpoints further solidified its position as a competitive alternative to American providers. Additionally, OVHcloud’s reputation as a trusted institution among our clients added credibility to our solution.

Thanks to OVHcloud’s expertise and ecosystem, we set up and launched Webcapsule in just six weeks. Tools like Pulumi and the ability to rapidly consume managed services made this process incredibly fast and efficient.
We rely on managed Kubernetes, PostgreSQL, Redis, Harbor, DNS zones, and AI endpoints. The introduction of AI endpoints was particularly impactful, allowing us to build AI agents within secure and sovereign environments. OVHcloud’s comprehensive ecosystem made it the most compelling choice among European cloud providers.

While we already had strong technical expertise, OVHcloud’s support went beyond technical assistance. It facilitated meaningful connections, such as our participation in the AI for Health event. This networking has been instrumental in advancing our mission.

What tangible results have you achieved through this collaboration?

For our end clients, the impact has been remarkable:
– 70% reduction in time-to-market for applications.
– 95% fewer configuration scripts required.
– 400% increase in average deployment frequency.

For regulated industries, working with trusted and sovereign partners is essential for long-term success. OVHcloud’s support and visibility through the Startup Program helped us unlock new markets, particularly in the healthcare sector.

What’s next for Webcapsule?

We aim to become the leading engineering platform that guarantees sovereignty across the entire development lifecycle while eliminating deployment challenges.

Our growth strategy focuses on building a community around key components:
– An open-source foundation, Orbits, to encapsulate CI/CD actions like Helm but for deployment pipelines.
– An engineering platform with extensive tool integrations and SaaS partnerships.

We want to be the go-to solution for teams seeking speed and control over their development and infrastructure.

Our main challenges include:
1. Evangelizing our solution: With so many tools available, we must convince the community of our unique value.
2. Integrating AI: As AI grows, data consumption and compartmentalization present new challenges. Webcapsule is addressing these as a member of HubFrance IA.
3. Adapting to evolving legislation: Cloud technologies are central to sovereignty debates, and staying ahead of regulatory changes will be critical.

What advice would you give to startups exploring cloud solutions?

The cloud is complex, but starting on the right foot prevents significant headaches later. That said, not everyone needs to become a cloud expert. With the right division of responsibilities, you can delegate all or part of your infrastructure needs and focus on delivering value.

Join the OVHcloud Startup Program

Webcapsule’s success highlights the transformative power of leveraging OVHcloud’s Startup Program.
Are you ready to take your startup to the next level? Join a growing community of innovators and benefit from tailored cloud solutions, expert guidance, and a global ecosystem.
Learn more about OVHcloud’s Startup Program and get started on your journey today!

OVHcloud spoke to three healthtech startups to find out the most important challenges faced by companies wanting to break into the healthcare market, and look at how the right technology partner can make all the difference.

Fragmented regulations

Healthcare is one of the most regulated industries, with large fines and even imprisonment faced by directors of companies that do not adhere to a diverse range of laws that dictate where health data can be stored, how it must be handled and who can gain access.

There aren’t any global standards around patient data and individual countries constantly update and add new legislation. Some laws are specific to healthcare but others deal more generally with data protection and citizen privacy.

Understanding the market and ensuring your product, data storage and security practices are compliant with the relevant market is probably one of the most important aspects to get right, according to Mariana Caillaud, founder and CEO of Dolipharm: “It’s quite difficult to be a startup in the healthtech industry because the market is complex, fragmented and immature. This makes it difficult to understand and hard to predict.”

Dr Shanil Mantri from UK-based startup Miicare explains that in the UK, all health data is owned by the individual. “Even though citizens don’t have direct access to their data, they have a right to see it. And if they dispute it, they have the right to have it deleted,” Mantri said.

Once a startup has established itself in one country, expanding to another one can be a potential minefield, says Patrick Palacin, co-founder of Germany-based startup iAtros. The company wanted to operate in Switzerland. Although language wasn’t a barrier, the medical system was different.

“We are expanding into Switzerland where they speak German but they use different medication databases, different ICT10 databases and different data privacy regulations,” Palacin said.

iAtros had to adapt around 50 per cent of its product before it could consider the move. “No one size fits all in Europe. You will need to check 28 different sets of regulations for the 28 countries. Healthcare is far more difficult than other industries,” Palacin said.

Security, privacy and trust

The private nature of patient data makes it extremely valuable and a prime target for hackers. According to an article in Forbes from last year, healthcare data was increasingly under attack, with publicly reported hacking incidents affecting more than 31 million patient records in 2020.

Startups must ensure security practices are compliant with all their target markets, according to iAtros’s Palacin. “There is a huge catalogue of regulations for data security and it is different from country to country. Some countries say ISO 27001 is fine for cloud, others want [German privacy regulation] C5 certification. C5 has nothing to do with healthcare but healthcare companies are required to follow it.”

Palacin is hoping an EU-wide regulation for healthcare will be implemented at some point, but for now, it’s much easier to pass on that responsibility to a certified cloud partner. “It would be much easier if you could just host your data with a cloud provider that has this certification.”

Another risk is ensuring the data stored is correct and cannot be falsified, according to Miicare’s Dr Mantri. This is crucial to avoid inaccurate data being used to make a dangerous diagnosis, putting a patient’s life at risk.

“If you create a device that tracks movement, are you sure that data is accurate? If you provide it to a clinician, how confident can the clinician be that it’s correct?,” asked Mantri. “If you make the same mistake in non-healthcare industries they don’t carry the same risks,” he added.

Financing, investments and innovation

With so much attention on healthcare right now, there are plenty of investors, but innovation is the key, according to Dolipharm’s Caillaud. “It’s a good time to raise funding. Post-Covid there has been a wake-up call to improve health and create international solutions.” Caillaud points out that in 2021 venture funding for healthcare set new records, with investments raising almost $40 billion, more than double what was raised the previous year.

“It’s impressive and half the deals represent early stage startup development. This means the investors were looking for the next big innovation,” she said.

Unfortunately, with the market moving so quickly and products evolving at a rapid rate, trying to predict the type of products needed and the legal requirements for providing them is not easy.

How OVHcloud can help

OVHcloud provides reliable and secure cloud environments for innovative businesses. The company’s startup programme has helped thousands of small businesses grow rapidly and has a special commitment to healthtech.

As a member of the OVHcloud startup programme, Palacin said iAtros is impressed with the available level of technical support, especially for healthtech companies. “It doesn’t matter which cloud provider you use, you usually only get basic support,” he said. “It’s very, very cool that OVHcloud can offer such a high level of service to startups.”

OVHcloud has representatives in many countries that communicate daily with startup programme members. That is something the company will keep focusing on and expanding in the coming months and years.

OVHcloud can help you develop specific contracts in different territories to make sure you are compliant wherever you do business. And, as a European company, OVHcloud commits to not transfer any data to the US to ensure our customers are fully compliant with GDPR and other local regulations.

Healthtech is a fast-growing market with lots of opportunities in niche and specialised applications. OVHcloud will keep supporting healthtech companies — it is at the core of the company’s strategy

Do you want to know more?

To find out more about the OVHcloud Startup Program, or to sign up for free credits and technical support, go to https://startup.ovhcloud.com/